Shopping Cart
Super-Fast Next-Day Delivery*! Free shipping on orders over $50 Same-Day shipping, order before 2PM (AEST)

ReaderShop FAQ - Help Center

ReaderShop FAQ

Kindles :: Buying and Choosing

ALL KINDLE FEATURES: Does the Kindle [....] ? Can the Kindle [....]? How to make the Kindle [...]?

Can I buy a Kindle without the Sponsored Screen Saver Ads? How to remove the Sponsored Screen Saver Ads?

Does the Kindle 3G require a contract with Telstra or Optus etc? If I buy one are there any other start up costs?

Do you sell the Kindle without the Australian Accessories Kit?

The Kindle looks cheaper if I purchase overseas, can you price match?

What is the warranty for the Kindle?

How many books can the Kindle hold?

Does the Kindle come with pre-loaded books?

Can the Kindle display text in colour or just black and white?

What are Sponsored Screen Savers and Special Offers?

What is the difference between 3G and Wi-Fi?

Kindles :: Use, Problems and Solutions

What is the password for the Wi-Fi?

When I try to register my Kindle, it asks me to connect to a Wi-Fi network. How do I do this?

How to register my Kindle to a different account or how to deregister my Kindle?

How to get Technical Support for my Kindle?

Kindle Store: Buying books, magazines etc

Can I access the same books as the Kindle Store USA?

How to load books into your Kindle?

What are the differences between the Kindle Australian Store and USA Store?

Where do I buy books?

Payments and Purchases

Can I pickup and pay cash?

I'd like to see a Kindle in person / live, where is your store?

How can I pay for my order?

Do you offer discounts for Bulk Purchases?

How to claim GST (taxes) back when travelling overseas?

I'd like to change a Kindle for another one. How can I return it?

Shipping and Deliveries

How much is shipping to [City]?

Will I receive my order on the Next-Day?

I live in [***], can you guarantee next-day delivery?

How long will my order take to arrive?

Can you ship to a PO Box?


Safe Online Payments

Credit card payments are processed by eWay and CBA. We don't have access to your credit card details and your personal information is encrypted and securely processed. Bank deposits are processed by Bankwest with automatic verification. Learn more

ReaderShop is a Trusted Site

We are covered with a $100,000 Identity Protection theft or fraud insurance from McAfee. In addition to being tested and certified to be SECURE, the Identity Protection trustmark gives you coverage after you make a purchase. Learn more

100% Australian Owned

Australian Owned & Operated

We have been in business since 2010, right when the first Kindle arrived in the country, and are proud to have served over 70,000 customers. Thank you for supporting Australian businesses